Global Repair Group

 

CLAIMS COORDINATION

We make sure that every aspect of the claims process is resolved quickly and easily by coordinating all claims communications saving airlines time and money, and providing the best customer experience for passengers.

WE COVER ALL GROUNDS

WE COVER ALL GROUNDS

There’s a lot of coordination and logistics that goes into assistive device claims. Luckily, we use our expertise to cover all grounds for you—evaluating equipment damage, developing strategies to expedite repairs or replacements, and dispatching our technicians, all to ensure rapid claims resolution.

ALWAYS KEEPING YOU IN THE KNOW

ALWAYS KEEPING YOU IN THE KNOW

Our highly organized team of experts is constantly moving towards claim resolutions, while maintaining a transparent dialogue with all parties. From monitoring equipment orders, to following up on repairs, we’re always up to date and ready to provide you with any and all claims details.

REPORTING & FRAUD DETECTION

REPORTING & FRAUD DETECTION

Our comprehensive and intensive reporting standards ensure that claims are entirely accurate and in accordance with protocol. Our detailed process also investigates suspicious claims and confidently detects and handles fraudulent activity.

TRAVEL SUGGESTIONS

TRAVEL SUGGESTIONS

We provide detailed handling information that’s equipment-specific to help avoid future damage, helping passengers feel more secure the next time they travel.